The Pillars of Service Advantage.

Peace of mind comes as standard when you join the Volkswagen family, thanks to our Service Advantage. Whether your Volkswagen is brand new or has been handed down through generations, you will always receive genuine care and transparent pricing from our Volkswagen service centres in Wellington & Lower Hutt.

Transparent pricing.

Our intuitive service-cost calculator shows you the up-front and maximum retail price to service popular Volkswagen models at any specified interval.

You will find the same transparency and helpful advice from our service advisors at Gazley VW in Wellington & Lower Hutt. They will help explain any work required so you can be confident that your Volkswagen will be taken care of.

Genuine parts.

A genuine part to a Volkswagen is just as important as a scalpel is to a surgeon, the right equipment and no compromises.

With a part to match every model, old and new, our genuine range is manufactured precisely to fit, offering the value and quality you expect.

Backed by a 2-year unlimited km warranty when fitted at an Gazley service centre, there is nothing quite as good as a genuine part.

Warranties

When you buy a new Volkswagen from a Gazley Volkswagen dealership, we'll provide warranty cover to protect you against the repair costs of manufacturing and material defects within the specified warranty period.

If your existing warranty is about to expire, or if you haven’t already got a warranty in place, an Extended Warranty with a range of cover options could ensure peace of mind motoring for years to come.

The extra mile.

From the moment you arrive at one of our Gazley VW service centres, you and your Volkswagen will receive professional service and genuine care.

Our service waiting area is stocked with complementary tea and coffee, with access to free Wi-Fi. While you enjoy the amenities, your vehicle will enjoy some TLC as well with a complementary wash and vacuum.

If you decide not to wait with us, we offer loan car and pick up/drop off services, please remember to book this in advance.

Certified technicians.

A Volkswagen Certified Technician is the brain surgeon who’s best qualified to work under the bonnet of your pride and joy.

Equipped with the latest tools and diagnostic equipment, our surgeons can diagnose a fault and repair it with genuine parts in a timely fashion.

With direct access to the factory that built your Volkswagen, code clearing and software updates can be made on the spot. Like a surgeon, the health and safety of you and your family is of the utmost importance - Welcome to our operating room!

Roadside assistance

We’ve got your back with 24/7 365-day access to our New Zealand based breakdown support team. Whether you experience a flat battery at Cape Reinga’s lighthouse, or locked the keys in your Volkswagen while hunting the famous Bluff oysters, a free call to 0800 577 599 will see you right.

Book your next service.

Book a comprehensive scheduled service, health check, repair or software update for your Volkswagen and enjoy the peace-of-mind that comes with Volkswagen’s service advantage.